Payment Options

Effective Date: September 11, 2026

1. Introduction

At Prime Source Industrial, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations.

2. Accepted Payment Methods

2.1 Credit and Debit Cards. We accept the following major credit and debit cards: Visa, Mastercard, American Express, Discover, and Diners Club.

How it Works: Select your preferred card option at checkout. Enter your card details, including the card number, expiration date, and CVV code. Your payment will be securely processed through our encrypted payment gateway. Once approved, you will receive an order confirmation via email.

2.2 Alternative Payment Methods. We also accept the following secure and convenient digital payment options: Shop Pay, PayPal, Google Pay, Apple Pay, and ACH.

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.
Privacy: Please refer to our Privacy Policy for detailed information on how we handle your data.

4. Customer Support

If you encounter any issues or have questions about your payment, please contact our customer service team:

Email: support@primesourceindustrial.com

Phone: +1 844-401-9252

Address: 6545 Market Avenue North, Suite 100, North Canton, OH 44721, United States

Our support team is available Monday to Friday, 9 AM to 5 PM EST, and we usually respond within 24 hours.

5. Compliance with Applicable Legislation

All our payment methods and processes strictly comply with applicable laws and regulations.

6. Payment Confirmation

We process payments immediately at the time of purchase. Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.

7. Currency

Our website processes all payments in USD.

8. Failed Transactions

If your payment is declined or fails: check that your card details or digital wallet account have been entered correctly; contact your bank or payment provider for more information; if the problem persists, contact our support team and we are ready to help.

9. Fraud Prevention

To protect our customers and maintain a secure shopping environment: Verification: We may perform verification checks and request additional information before accepting an order. Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

10. Changes to Payment Options

We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.

11. Terms and Conditions

By making a purchase on Prime Source Industrial, you agree to our Terms of Service and Return and Refund Policy.

Prime Source Industrial